![]() Other alternatives may be offered to the satisfaction of both parties.Īs we are only stockists and not manufacturers of the products, any failed components may need to be assessed by the manufacturer and can take up to 30 days for a decision to be made. Once the fault/issue is clarified, Speed Parts may fit replacement product or offer replacement product to the customer. Free return postage is available for the first 30 days following purchase, beyond this, the buyer is responsible for returning the goods for repair (see RETURNS for more info). Where necessary, the item may need to be returned to repair the fault/issue. Once the fault/issue is clarified, we may offer replacement parts to the customer. To assist with a quick resolution, photos will be required to be emailed to Speed Parts. Other alternatives may be given to the satisfaction of both parties. Once the fault/issue is clarified, Speed Parts will offer to replace the item and if no replacement is available, an alternative product of similar quality will be offered. Where necessary, the item may need to be returned to determine fault/issue. To assist with a quick resolution, photos will be required to help identify the issue. Until the nature of any fault is determined, the resolution Speed Parts can offer may vary. Should your part or consumable component arrive with a manufacturers fault please contact us to discuss a resolution prior to using the item. Parts purchases, consumable components, and accessories are not covered by our standard warranty once used. The warranty is considered void if the item has been modified, altered or tampered with by a person (or persons) outside its intended use. Warranty cover does not include damage caused by normal wear and tear, accidents, misuse, lack of maintenance, neglect, or other external causes to damage caused by operating the equipment in a manner outside that described in the instructions. Speed Parts offer a 12-month warranty on all brand driven products and 6 month warranty on house brand products. may need to collect from their nearest freight depot. Buyers in remote areas such as farms, islands, mining camps, small towns, out-of-towners, etc. We cannot guarantee door-to-door delivery for every customer. Our couriers deliver to the property entrance only.
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